Privacy Policy

Last updated: April 28, 2026

Diaspo Connector, LLC (“Diaspo Connector,” “we,” “us,” or “our”) operates diaspoconnector.com from Massachusetts, United States. This Privacy Policy explains what information we collect through our website, how we use it, when we share it, and the choices you have regarding your information.

Diaspo Connector provides services that help customers place food and related orders for delivery to loved ones in Haiti. In order to provide those services, we collect certain customer, order, recipient, and transaction-related information.

Information collected

We may collect information you provide directly when you place an order, contact us, or otherwise use the website. This may include your name, email address, phone number, billing address, order details, recipient name, recipient contact information, and delivery information needed to complete an order.

We may also collect limited transaction information related to your purchase, such as the payment method used, transaction status, order total, and billing information needed to process the payment and maintain order records. We do not store full payment card numbers, card security codes, or other full cardholder data in WordPress or WooCommerce when payments are routed through a hosted or processor-controlled payment system.

Payment processing

Payments submitted through the website are processed by a third-party payment processor. Payment card data is transmitted to that processor for secure handling and is not stored on our WordPress or WooCommerce installation.

We may still retain non-card transaction details necessary to document and manage your order, such as your name, billing address, order amount, payment status, and related transaction identifiers. Those records help us confirm purchases, support customers, maintain accounting records, and address disputes or fraud prevention needs.

How information is used

We use personal information to:

Process and manage orders.
Coordinate deliveries.
Communicate with customers and recipients about orders.
Provide customer support.
Maintain business, tax, and transaction records.
Prevent fraud and protect the security of our website and services.
Comply with legal obligations.

Users do not create accounts on the website. We therefore do not maintain customer login profiles or account dashboards as part of the normal ordering process.

Cookies and tracking

Based on the information you provided, Diaspo Connector does not currently use advertising trackers, behavioral profiling tools, or analytics trackers on the website. We do not use personal information for targeted advertising or cross-site behavioral tracking.

The website may still rely on limited technical cookies or session-based tools that are necessary for checkout, security, fraud prevention, or core site functionality. If such tools are present, they are used only to operate the website and process transactions, not to track users for marketing purposes.

We do not sell personal information. We may share information only as reasonably necessary to operate the website, process payments, coordinate delivery, communicate about orders, or comply with legal obligations.

This may include sharing information with payment processors, website or hosting providers, order fulfillment or delivery contacts, professional advisors, or government authorities when required by law. We may also share recipient and delivery details as needed to complete the order you request.

Massachusetts and data handling

Diaspo Connector is based in Massachusetts, a state with established data security requirements for businesses that handle personal information. Your privacy policy should therefore reflect accurate, limited collection practices and clear disclosures about payment handling and third-party processing.

Massachusetts law has additional rules in some checkout contexts about collecting personal identification information during credit card transactions unless the information is necessary for shipping, delivery, or similar business purposes. Because Diaspo Connector’s service depends on delivery and recipient coordination, the policy should make clear that customer and recipient details are collected for order fulfillment and related business needs.

Retention and security

We retain personal information only for as long as reasonably necessary to fulfill orders, maintain required business and tax records, resolve disputes, prevent fraud, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete it or de-identify it.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no internet transmission or storage method is completely secure, so we cannot guarantee absolute security.

Your rights and choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal, accounting, fraud prevention, and recordkeeping requirements. We may need to verify your identity before processing a request.

If you provide information about a recipient or another individual, you are responsible for ensuring you have permission to share that information for delivery and order fulfillment purposes.

Children’s privacy

The website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

Contact information

If you have questions about this Privacy Policy or our privacy practices, contact:

Diaspo Connector, LLC
Website: diaspoconnector.com
Email: services@diaspoconnector.com
Phone: +1 (509) 123-5245